Health Guarantee

1-Year Health Guarantee

We take the health and happiness of our Akita puppies very seriously. To give you peace of mind, we provide an extensive 1-year health guarantee, ensuring that you’re supported if any unexpected health concerns arise. Our commitment is to offer comprehensive coverage for a variety of potential health conditions, including congenital, hereditary, and infectious issues.

What’s Covered:

Congenital & Hereditary Health Issues:
Our guarantee covers congenital or hereditary defects that may impact your Akita’s health and well-being. This includes conditions like heart defects, liver shunts, neurological disorders, and more. If any of these issues are diagnosed within the first year, we will either provide a full refund or cover the cost of veterinary treatment up to the original purchase price.

Infectious Diseases:
Akita puppies are protected from common infectious diseases like parvovirus, distemper, adenovirus, and more. If your puppy contracts any of these conditions within the first two weeks of coming home, we will reimburse you for necessary veterinary treatment.

Parasites:
It’s not uncommon for puppies to pick up parasites during their early weeks, such as roundworms, hookworms, or giardia. Our health guarantee covers treatment for any parasitic infections diagnosed within the first two weeks after you bring your Akita puppy home.

Veterinary Exam:
To activate the health guarantee, we require that all new Akita owners take their puppy for a thorough veterinary exam within 3 days of bringing them home. This ensures we have a documented baseline of your puppy’s health, and the coverage period begins immediately.

Covered Conditions:

Our health guarantee covers a broad range of conditions commonly seen in Akitas. These include:

  • Respiratory Conditions:

    • Brachycephalic airway syndrome

    • Tracheal hypoplasia

    • Laryngeal paralysis

  • Eye Conditions:

    • Progressive retinal atrophy (PRA)

    • Cataracts

    • Corneal dystrophy

    • Dry eye (keratoconjunctivitis sicca)

  • Skeletal & Joint Conditions:

    • Hip dysplasia

    • Elbow dysplasia

    • Patellar luxation

  • Neurological Conditions:

    • Syringomyelia

    • Seizure disorders

    • Intervertebral disc disease

  • Organ & Metabolic Conditions:

    • Liver shunt

    • Kidney or urinary tract defects

    • Skin allergies

  • Cardiac Conditions:

    • Patent ductus arteriosus (PDA)

    • Subaortic stenosis

    • Mitral valve disease

If any of these conditions are diagnosed by a licensed veterinarian within the first year, we will either offer a full refund of the purchase price or cover the cost of necessary veterinary treatment, up to the amount paid for the puppy.

Health Guarantee Claim Process:

  1. Veterinary Examination:
    Take your Akita puppy to a licensed veterinarian within 3 days of bringing them home. Ensure the vet provides a comprehensive health exam and documents the puppy’s health status.

  2. Diagnosis of Covered Condition:
    If your puppy is diagnosed with a covered condition within the first year, promptly notify us. Provide us with a copy of the veterinary records, including the diagnosis and treatment recommendations.

  3. File the Claim:
    Submit your claim to us within 5 business days of the diagnosis, including veterinary records and a brief description of the condition, treatment plan, and associated costs.

  4. Claim Review and Resolution:
    We’ll review the claim and documentation. If the condition is covered, we will either provide a full refund of the purchase price or cover the necessary treatment costs, up to the original purchase price. We aim to resolve all claims within 10 business days.

  5. Ongoing Support:
    Even if a claim is not covered, we are here to support you. Our team is always available to offer advice, help with your puppy’s care, and answer any questions you may have during the claims process and beyond.

Our Promise

At Gracious Akita Puppies, we stand behind the health and well-being of our puppies. This 1-year health guarantee is designed to offer you peace of mind and to ensure your new Akita thrives. We are here to support you every step of the way, and we want you to feel confident that your puppy’s health is our priority.